Los Angeles & Long Beach Customs and Border Protection Contact List

U.S. Customs and Border Protection

Los Angeles/Long Beach Seaport

Shoreline Square Building

301 E. Ocean Blvd., Suite 1400

Long Beach, CA 90802

Donald Kusser

Area Port Director

Bernice Conley

Assistant Port Director, Trade Operations

Heidi Wallace

Section Chief, Trade Branch 1

Selectivity | Warehouse Audit | AQI

Laura Tapia

Section Chief, Trade Branch 2

MET

Section	E-mail Address	Telephone Number
Public Information Office (PIO)		(562) 366-5454
Trade Branch 1 - Selectivity \| Warehouse Compliance and Carrier Audit
Selectivity
Trade Interface Unit	lalb-tiu@cbp.dhs.gov
Selectivity Supervisor (Customs)		(562) 366-5606
Selectivity Supervisor (Agriculture)		(562) 366-5467

Warehouse and Carrier Enforcement
WCE Main		(562) 366-3831
WCE Supervisor		(562) 366-3874
WCE Dock Exam Team	lalb-dockexam@cbp.dhs.gov	(310) 847 2402
WCE Dock Exam Supervisor		(310) 847 2403

Section	E-mail Address	Telephone Number	Notes
LA/LB Seaport Administrative Units
Advanced Targeting Unit (ATU)
ATU Team Line	lalbatu@cbp.dhs.gov	(310) 847-4770

Passenger Analysis Unit (PAU)
PAU Team Line	pau-lalb@cbp.dhs.gov	(310) 847-4780

Vessel Operations
Operations Command Center	lalb-vessel-ops@cbp.dhs.gov	(562) 366-3200

Radiation Portal Monitor (RPM)
Operations Command Center	rpm-lalb@cbp.dhs.gov	(562) 366-5554

Watch Commander
24/7 Watch Command Desk	lalb-watch-cmdr@cbp.dhs.gov	(562) 366-5591

Section	E-mail Address	Telephone Number	Notes
Centralized Examination Station (CES) - Customs
Merchandise Enforcement Team (MET)
FCL Logistics		(310) 233-2737 ext 1	FIRMS Code W493
FCL MET Supervisor		(310) 233-2741 ext 504
Price Transfer		(310) 971-2200 ext 2335	FIRMS Code Y265
Price Transfer MET Supervisor		(310) 971-2200 ext 2308
Cal Cartage		(310) 518-3033	FIRMS Code W517
Cal Cartage MET Supervisor		(310) 847-2465

Anti-Terrorism and Contraband Enforcement Team (A-TCET)
Price Transfer (Carson)	lalb-atcet-warehouse@cbp.dhs.gov	(310) 971-2200	FIRMS Code Y265
Price Transfer CES Supervisor		(310) 847-4773
Enforcement Team Logistics Unit (ETLU)	atcet-etlu-la-lb@cbp.dhs.gov	(310) 971-2244
Enforcement Team Logistics Unit Supervisor		(310) 971-2250

Outbound Enforcement Team (OET)
Price Transfer (Building 3)	lalb-outbound@cbp.dhs.gov	(310) 971-2200 ext 5
Auto Desk		(562) 366-5562
Export Desk		(310) 971-2200 ext 5
Outbound Enforcement Team (OET) Supervisor		(310) 971-2200 ext 2500

Section	E-mail Address	Telephone Number
Centralized Examination Station (CES) - Agriculture
FCL Logistics		(310) 233-2737 ext 2	FIRMS Code W493
FCL AQI Supervisor		(310) 233-2737 ext 508
Price Transfer		(310)763-0601	FIRMS Code Y265
Price Transfer AQI Supervisor		(310) 971-2200 ext 2309
Cal Cartage		(310) 847-2477
Cal Cartage AQI Supervisor		(310) 847-2477
CBP Contact Information
Broker Management Office – Broker Change of Address, New Hire/Termination, Removal of Local Sanction. Phone: (562) 366-5404 Fax: (562) 628-7906 Email: LALB-BMO@CBP.DHS.GOV Centers of Excellence and Expertise (CEE) / Local Teams – Classification & Duties Center for Excellence and Expertise (CEE) - Electronics Phone: (562) 366-5737 Nationwide CEE Contact Information: https://www.cbp.gov/trade/centers-excellence-and-expertise-information/cee-directory# Apparel, Footwear &Textiles Phone: (562) 366-5715 Phone: (562) 366-5716 Phone: (562) 366-5717 Phone: (562) 366-5718 Asian Agriculture & Prepared Products Phone: (562) 366-5711 Phone: (562) 366-5712 Automotive and Aerospace Phone: (562) 366-5713 Phone: (562) 366-5714 Base Metals Phone: (562) 366-5728 Consumer Products & Mass Merchandising Phone: (562) 366-5721 Phone: (562) 366-5722 Phone: (562) 366-5723 Industrial & Manufacturing Materials Phone: (562) 366-5724 Phone: (562) 366-5725 Machinery Phone: (562) 366-5726 Phone: (562) 366-5727 Pharmaceuticals Phone: (562) 366-5720 Petroleum Phone: (562) 366-5710 Drawback – San Francisco Field Office Phone: (415) 782-9245 Entry Division – Protests, Summons, PEA's, Change Liquidations, Cancellations, Temporary Importation Bonds, American Goods Returned, Releases for P99-Military Entries, Release for Warehouse Entries, Entry Type 21, and Warehouse Closeout. Fax: (562) 628-7907 Main Email: LALB-ENTRY-TEAM@CBP.DHS.GOV Cancellations Main Email: LALB-CANCELLATIONS@CBP.DHS.GOV Entry Specialist Team 1 Phone: (562) 366-5401 Fax: (562) 628-7907 Entry Specialist Team 2 Phone: (562) 366-5402 Fax: (562) 628-7907 Entry Specialist Team 3 Phone: (562) 366-5403 Fax: (562) 628-7907 Exports Phone: (310) 971-2200x5 Financial Team Phone: (562) 366-5405 Email: LALB-FINANCIALTEAM@CBP.DHS.GOV Formal Protest Phone: (562) 366-5425 Fax: (562) 628-7907 Email: LALB-PROTEST@CBP.DHS.GOV - Status of or to request number Fines/Penalties/Forfeitures (FP&F): Email: fpflainfo@cbp.dhs.gov Liquidated Damages Phone: (562) 366-5750 Fax: (562) 628-7908 Seizures Phone: (562) 366-5400