Los Angeles & Long Beach Customs and Border Protection Contact List

U.S. Customs and Border Protection

Los Angeles/Long Beach Seaport

Shoreline Square Building

301 E. Ocean Blvd., Suite 1400

Long Beach, CA 90802

Donald Kusser

Area Port Director

Bernice Conley

Assistant Port Director, Trade Operations

Heidi Wallace

Section Chief, Trade Branch 1

Selectivity | Warehouse Audit | AQI

Angela York

Section Chief, Trade Branch 2

MET | IBET

 

Section

E-mail Address Telephone Number
Public Information Office (PIO)   (562) 366-5454
Trade Branch 1 - Selectivity | Warehouse Compliance and Carrier Audit
Selectivity    
Trade Interface Unit lalb-tiu@cbp.dhs.gov  
In-bond Desk   (562) 366-5450
Remote Location Filing   (562) 366-5781
Selectivity Supervisor (Customs)   (562) 366-5606
Selectivity Supervisor (Agriculture)   (562) 366-5467
     
Warehouse Compliance and Carrier Audit    
Warehouse Audit   (562) 366-3831
Warehouse Audit Supervisor   (562) 366-3874
Section E-mail Address Telephone Number Notes
LA/LB Seaport Administrative Units
Advanced Targeting Unit (ATU)      
ATU Team Line lalbatu@cbp.dhs.gov (310) 847-4770  
       
Passenger Analysis Unit (PAU)      
PAU Team Line pau-lalb@cbp.dhs.gov (310) 847-4780  
       
Vessel Operations (Marine)      
Vessel Ops lalb-vessel-ops@cbp.dhs.gov (562) 366-3200  
       
Radiation Portal Monitor (RPM)      
Scheduling Desk rpm-lalb@cbp.dhs.gov (562) 366-5554  
       
Watch Commander      
24/7 Watch Command Desk lalb-watch-cmdr@cbp.dhs.gov (562) 366-5591  
       
Section E-mail Address Telephone Number Notes
Centralized Examination Station (CES) - Customs
Merchandise Enforcement Team (MET)      
FCL Logistics   (310) 233-2737 ext 1 FIRMS Code W493
FCL Met Supervisor   (310) 233-2737 ext 508  
Price Transfer (Dominguez)   (310) 763-0601 ext 0 FIRMS Code W344
Price Transfer MET Supervisor   (310) 763-0601 ext 2128  
Cal Cartage   (310) 518-3033 FIRMS Code W517
Cal Cartage MET Supervisor   (310) 847-2465  
Dock Exam Team lalb-dockexam@cbp.dhs.gov (562) 572-7517  
       
In-bond Enforcement Team (IBET)      
Cal Cartage lalbibet@cbp.dhs.gov (310) 847-2400 FIRMS Code W517
Cal Cartage IBET Supervisor   (310) 847-2403  
       

Anti-Terrorism and Contraband Enforcement Team

(A-TCET)

     
Price Transfer (Wilmington) lalb-atcet-warehouse@cbp.dhs.gov (310) 971-2200 FIRMS Code Y265
Price Transfer CES Supervisor   (310) 847-4773  
Enforcement Team Logistics U atcet-etlu-la-lb@cbp.dhs.gov (310) 971-2244  
ETLU Supervisor   (310) 971-2250  
       
Outbound Enforcement Team (OET)      
Price Transfer (Building 3) lalb-outbound@cbp.dhs.gov (310) 971-2200 ext 5  
Auto Desk   (562) 366-5562  
Export Desk   (310) 971-2200 ext 5  
OET Supervisor   (310) 971-2200 ext 2500  
       
Section E-mail Address Telephone Number  
Centralized Examination Station (CES) - Agriculture
FCL Logistics   (310) 233-2737 ext 2 FIRMS Code W493
FCL AQI Supervisor   (310) 233-2737 ext 501  
Price Transfer (Dominguez)   (310)763-0601 FIRMS Code W344
Price Transfer AQI Supervisor   (310) 763-0601 ext 2327  
Cal Cartage   (310) 518-3033  

Cal Cartage AQI Supervisor

  (310) 847-2467

 

CBP Contact Information

Broker Management Office – Broker Change of Address, New Hire/Termination, Removal of Local Sanction.
Phone: (562) 366-5404 Fax: (562) 628-7906
Email: LALB-BMO@CBP.DHS.GOV

 

Centers of Excellence and Expertise (CEE) / Local Teams – Classification & Duties

Center for Excellence and Expertise (CEE) - Electronics
Phone: (562) 366-5737

Nationwide CEE Contact Information: https://www.cbp.gov/trade/centers-excellence-and-expertise-information/cee-directory#

Apparel, Footwear &Textiles
Phone: (562) 366-5715
Phone: (562) 366-5716
Phone: (562) 366-5717
Phone: (562) 366-5718

Asian Agriculture & Prepared Products
Phone: (562) 366-5711
Phone: (562) 366-5712

Automotive and Aerospace
Phone: (562) 366-5713
Phone: (562) 366-5714

Base Metals

Phone: (562) 366-5728

Consumer Products & Mass Merchandising
Phone: (562) 366-5721
Phone: (562) 366-5722
Phone: (562) 366-5723

Industrial & Manufacturing Materials
Phone: (562) 366-5724
Phone: (562) 366-5725

Machinery
Phone: (562) 366-5726
Phone: (562) 366-5727

Pharmaceuticals
Phone: (562) 366-5720

Petroleum
Phone: (562) 366-5710

 

Drawback – San Francisco Field Office
Phone: (415) 782-9245

 

Entry Division – Protests, Summons, PEA's, Change Liquidations, Cancellations, Temporary Importation Bonds, American Goods Returned, Releases for P99-Military Entries, Release for Warehouse Entries, Entry Type 21, and Warehouse Closeout.
Fax: (562) 628-7907
Main Email: LALB-ENTRY-TEAM@CBP.DHS.GOV
Cancellations Main Email: LALB-CANCELLATIONS@CBP.DHS.GOV

 

Entry Specialist Team 1
Phone: (562) 366-5401 Fax: (562) 628-7907

Entry Specialist Team 2
Phone: (562) 366-5402 Fax: (562) 628-7907

Entry Specialist Team 3
Phone: (562) 366-5403 Fax: (562) 628-7907

Exports
Phone: (310) 971-2200x5

Financial Team
Phone: (562) 366-5405
Email: LALB-FINANCIALTEAM@CBP.DHS.GOV

 

Formal Protest
Phone: (562) 366-5425 Fax: (562) 628-7907
Email: LALB-PROTEST@CBP.DHS.GOV - Status of or to request number

 

Fines/Penalties/Forfeitures (FP&F):

Liquidated Damages
Phone: (562) 366-5750 Fax: (562) 628-7908

Seizures
Phone: (562) 366-5400