Los Angeles & Long Beach Customs and Border Protection Contact List

    U.S. Customs and Border Protection

    Los Angeles/Long Beach Seaport

    Shoreline Square Building

    301 E. Ocean Blvd., Suite 1400

    Long Beach, CA 90802

    Donald Kusser

    Area Port Director

    Bernice Conley

    Assistant Port Director, Trade Operations

    Heidi Wallace

    Section Chief, Trade Branch 1

    Selectivity | Warehouse Audit | AQI

    Angela York

    Section Chief, Trade Branch 2

    MET | IBET

     

    Section

    		 E-mail Address Telephone Number
    Public Information Office (PIO)   (562) 366-5454
    Trade Branch 1 - Selectivity | Warehouse Compliance and Carrier Audit
    Selectivity    
    Trade Interface Unit lalb-tiu@cbp.dhs.gov  
    In-bond Desk   (562) 366-5450
    Remote Location Filing   (562) 366-5781
    Selectivity Supervisor (Customs)   (562) 366-5606
    Selectivity Supervisor (Agriculture)   (562) 366-5467
         
    Warehouse Compliance and Carrier Audit    
    Warehouse Audit   (562) 366-3831
    Warehouse Audit Supervisor   (562) 366-3874
    Section E-mail Address Telephone Number Notes
    LA/LB Seaport Administrative Units
    Advanced Targeting Unit (ATU)      
    ATU Team Line lalbatu@cbp.dhs.gov (310) 847-4770  
           
    Passenger Analysis Unit (PAU)      
    PAU Team Line pau-lalb@cbp.dhs.gov (310) 847-4780  
           
    Vessel Operations (Marine)      
    Vessel Ops lalb-vessel-ops@cbp.dhs.gov (562) 366-3200  
           
    Radiation Portal Monitor (RPM)      
    Scheduling Desk rpm-lalb@cbp.dhs.gov (562) 366-5554  
           
    Watch Commander      
    24/7 Watch Command Desk lalb-watch-cmdr@cbp.dhs.gov (562) 366-5591  
           
    Section E-mail Address Telephone Number Notes
    Centralized Examination Station (CES) - Customs
    Merchandise Enforcement Team (MET)      
    FCL Logistics   (310) 233-2737 ext 1 FIRMS Code W493
    FCL Met Supervisor   (310) 233-2737 ext 508  
    Price Transfer (Carson)   (310) 763-0601 ext 0 FIRMS Code Y265
    Price Transfer MET Supervisor   (310) 763-0601 ext 2128  
    Cal Cartage   (310) 518-3033 FIRMS Code W517
    Cal Cartage MET Supervisor   (310) 847-2465  
    Dock Exam Team lalb-dockexam@cbp.dhs.gov (562) 572-7517  
           
    In-bond Enforcement Team (IBET)      
    Cal Cartage lalbibet@cbp.dhs.gov (310) 847-2400 FIRMS Code W517
    Cal Cartage IBET Supervisor   (310) 847-2403  
           

    Anti-Terrorism and Contraband Enforcement Team

    (A-TCET)

    		      
    Price Transfer (Carson) lalb-atcet-warehouse@cbp.dhs.gov (310) 971-2200 FIRMS Code Y265
    Price Transfer CES Supervisor   (310) 847-4773  
    Enforcement Team Logistics U atcet-etlu-la-lb@cbp.dhs.gov (310) 971-2244  
    ETLU Supervisor   (310) 971-2250  
           
    Outbound Enforcement Team (OET)      
    Price Transfer (Building 3) lalb-outbound@cbp.dhs.gov (310) 971-2200 ext 5  
    Auto Desk   (562) 366-5562  
    Export Desk   (310) 971-2200 ext 5  
    OET Supervisor   (310) 971-2200 ext 2500  
           
    Section E-mail Address Telephone Number  
    Centralized Examination Station (CES) - Agriculture
    FCL Logistics   (310) 233-2737 ext 2 FIRMS Code W493
    FCL AQI Supervisor   (310) 233-2737 ext 501  
    Price Transfer (Carson)   (310)763-0601 FIRMS Code Y265
    Price Transfer AQI Supervisor   (310) 763-0601 ext 2327  
    Cal Cartage   (310) 518-3033  

    Cal Cartage AQI Supervisor

    		   (310) 847-2467

     
    CBP Contact Information

    Broker Management Office – Broker Change of Address, New Hire/Termination, Removal of Local Sanction.
    Phone: (562) 366-5404 Fax: (562) 628-7906
    Email: LALB-BMO@CBP.DHS.GOV

     

    Centers of Excellence and Expertise (CEE) / Local Teams – Classification & Duties

    Center for Excellence and Expertise (CEE) - Electronics
    Phone: (562) 366-5737

    Nationwide CEE Contact Information: https://www.cbp.gov/trade/centers-excellence-and-expertise-information/cee-directory#

    Apparel, Footwear &Textiles
    Phone: (562) 366-5715
    Phone: (562) 366-5716
    Phone: (562) 366-5717
    Phone: (562) 366-5718

    Asian Agriculture & Prepared Products
    Phone: (562) 366-5711
    Phone: (562) 366-5712

    Automotive and Aerospace
    Phone: (562) 366-5713
    Phone: (562) 366-5714

    Base Metals

    Phone: (562) 366-5728

    Consumer Products & Mass Merchandising
    Phone: (562) 366-5721
    Phone: (562) 366-5722
    Phone: (562) 366-5723

    Industrial & Manufacturing Materials
    Phone: (562) 366-5724
    Phone: (562) 366-5725

    Machinery
    Phone: (562) 366-5726
    Phone: (562) 366-5727

    Pharmaceuticals
    Phone: (562) 366-5720

    Petroleum
    Phone: (562) 366-5710

     

    Drawback – San Francisco Field Office
    Phone: (415) 782-9245

     

    Entry Division – Protests, Summons, PEA's, Change Liquidations, Cancellations, Temporary Importation Bonds, American Goods Returned, Releases for P99-Military Entries, Release for Warehouse Entries, Entry Type 21, and Warehouse Closeout.
    Fax: (562) 628-7907
    Main Email: LALB-ENTRY-TEAM@CBP.DHS.GOV
    Cancellations Main Email: LALB-CANCELLATIONS@CBP.DHS.GOV

     

    Entry Specialist Team 1
    Phone: (562) 366-5401 Fax: (562) 628-7907

    Entry Specialist Team 2
    Phone: (562) 366-5402 Fax: (562) 628-7907

    Entry Specialist Team 3
    Phone: (562) 366-5403 Fax: (562) 628-7907

    Exports
    Phone: (310) 971-2200x5

    Financial Team
    Phone: (562) 366-5405
    Email: LALB-FINANCIALTEAM@CBP.DHS.GOV

     

    Formal Protest
    Phone: (562) 366-5425 Fax: (562) 628-7907
    Email: LALB-PROTEST@CBP.DHS.GOV - Status of or to request number

     

    Fines/Penalties/Forfeitures (FP&F):

    Email: fpflainfo@cbp.dhs.gov

    Liquidated Damages
    Phone: (562) 366-5750 Fax: (562) 628-7908

    Seizures
    Phone: (562) 366-5400